FAQ's

What is a pre-order?

Our pieces are made to order in limited quantities. Once you place your order, your piece is produced specifically for you.

When will I receive my order?

Each piece is carefully crafted by our tailors. As a slow fashion brand, please allow 2–3 weeks for production and shipping.

Can I return my order?

We do not accept returns at this time.

Can I exchange my item?

Exchanges are accepted within 14 days of delivery. Production for the new item will take 2–3 weeks.

Will I be charged customs or duties?

International orders may be subject to customs fees or import duties, which are the responsibility of the customer.